Arvest Bank - "Don't let the door hit you in the butt on the way out!"
Checking account - Complaint
MAUMELLE, ARKANSAS -- After years of banking at Arvest and 15 years of free checking, now that I'm over 65, Arvest has decided to do away with free checking...regardless of age or past loyalty. The saddest part is they do it without an ounce of remorse for loyal customers who have banked there for years.
I went in personally to see if there were any other options, and aside from some ridiculously remote options of allowing them to invest my money and pay me nothing in return, the answer was "well, these are your choices, take it or leave it".
So what ever happened to customer curiosity? When I went back to close my checking account, they were completely indifferent and just gladly handed over my remaining balance! Not one mention of "sorry to lose a loyal cusomer....or why are you leaving us?"
Arvest Bank is ALL about itself and no one else. I'm glad to be rid of them. By the way, I now run my checking account through my Credit Union. They are happy to have my business.