KEARNS MOTOR CAR - DO NOT DO BUSINESS HERE
purchase a vehicle - Complaint
JEFFERSON, WISCONSIN -- WARNING!!!!DO NOT DO BUSINESS HERE!!!
THIS IS A ZERO STAR
We purchased a car 2010 Hyundai genesis for over $ 17,000 ( I do not know the exact price since I still have not received ANY PAPERWORK, LOAN PAPERS etc from them) On a Tuesday evening we purchased the car on Wednesday morning I called Dale to express my concern about a noise/ rattle that I heard. I was informed AGAIN that the car has a 60,000 mile warranty bumper to bumper! So on Thursday we took the car to a Hyundai dealer to be informed that the car was in a pretty major car accident with the side and rear of the car being repaired with Bond and the bumper is held in place with PLASTIC ZIP TIES ( yes that's right) so I immediately called and expected them to be surprised/ or care however I was basically told " its your car now" So I have filed forms with the Department of Transportation. Dealer complaints. So hopefully all those who read this may not have the same issue and DO NOT CHANCE your business with an unethical company. I actually called them to verify that the car WAS NOT IN AN ACCIDENT and was told of course not. Yes typical USED CAR SALES DEPARTMENT.
UPDATE the car was returned since day 3 came and went without receiving any paperwork at all. And on Friday we received a call from Kearns stating that our options are either pay them 900.00 plus dollars to keep the car or pick up the car and they WILL NOT DO ANY REPAIRS to the vehilcle ( since I was mean to them)