[X]

CTC Landscape And Construction - Bad Landscaping Experience

Complaint
Review by benyikx on 2012-07-28
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
AURORA, COLORADO -- On 6/7/12 we hired CTC Landscape And Construction of Aurora, CO to do landscaping on our yard. They worked sporadically for a month and did about $4,000 worth of work. During the same period the company's owner asked me repeatedly for money and I paid him a total of $10,490.
By the end of June we realized that the quality of their work was low and they overcharged us for the materials they used.

On 7/7/12 in an email to the company's owner I listed 8 things we did not like and documented them with 26 photos attached to the email. I suggested two reasonable options for solution: one was that they stop work on our yard and refund to us the difference between what I paid them and the dollar value of the work they actually did. The other was that they remedy the 8 items and keep working on the yard under my closer scrutiny until we both agree that $10,490 has been spent on it and the work is acceptable to us.

They refused to refund any money, but agreed to the second option and promised they will do a more professional job. However, they did not show up ever since. On 7/17/12 I wrote again to the company's owner, reminding him of our agreement. Again, there was no reaction from him.
Comments:2 Replies - Latest reply on 2012-07-28
Posted by trmn8r on 2012-07-28:
I don't understand why you paid $10,000+ for $4,000 worth of work in the first month, thus is it is hard to know what kind of agreement you came to that evidently was not honored. The agreement seems like it should have been you would be refunded the $6,000 you overpaid.

Seems like small claims court could be an option depending on the unstated facts - Judge Marilyn solves disputes like this all the time.
Posted by ticia232 on 2012-07-28:
I don't understand either trm. I would love to see this on either Judge Marilyn or Judge Judy, they would be sure to rake the company over the coals.

But I also can understand if the company is not coming out right now. It may be that the company lost people in the shooting and/or loss someone close. There also may be in place restrictions, that have stopped it. Before you say that the shooting had nothing to with it, they have to work the other contracts that they had as well and were planning to do them after they fulfilled those contracts (normally fix jobs come behind new paying jobs and other fixes that have emergency problems. (as in something they did is now flooding a neighboring house.))

Your Name:
(displayed with your comment)
Your E-mail:
(required)

Your Experience/Advice:
Check spelling


By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.