Time Warner Internet Services - DO NOT GET TIME WARNER
FULLERTON, CALIFORNIA -- Constant disconnections every single day. Customer service is dishonest when it comes to the reasons why it was disconnecting, it was obviously due to their terrible service.
Ugh. As most people know, I'm an online gamer and having the internet go out every freaking hour is ridiculous. I have to sit there and wait for the stupid internet to reconnect for 5-10 minutes at a time and what do you know, the other team is ahead and I died while I disconnected. Unbelievable.
My family and I have called over 5 times to address the problem and they have not helped us AT ALL. One of them had the audacity to tell us that she switched the server our internet based in and telling us the disconnections would stop...And you know what? You guessed it! THEY DIDN'T!
I'm so over Time Warner. Do NOT sign up for their stupid internet or cable. I repeat, unless you want incredibly slow internet, clueless customer service operators or other things that can make the most patient of the monks in Tibet tear out their (non-existent) hair in RAGE, do not get Time Warner.
TO RECAP: They don't care about you as a customer! They care about the money they're shamelessly sapping from your own pocket in exchange for terribad service.
If you're cursed and have the same ill fortune of being stuck with it in the meanwhile like me, switch out as soon as possible. Or move. That's what I'm doing...
What Time Warner is doing should be considered robbery. I'm not exaggerating here. Believe me. I am fed up.
Down with Time Warner.