Fios - Fios= Fraud Is Our Stance

Triple Package
Review by jimicramer on 2012-07-30
CALIFORNIA -- I had the worst experience with fios. I called them, got a price of $99 a month for the triple package. 3 months later my monthly bill was $233 a month. Umteen hours of the worst bantering with their supervisors, they lowered my bill to $185!!! I told them of the class action suits here in Calif. the big chain markets were charged for pricing items on the self and then scanning higher prices. I will bad mouth FiOS forever. The day I returned their stuff their was 8 other people with the same complaint!!
Comments:3 Replies - Latest reply on 2012-07-31
Posted by Alain on 2012-07-31:
Verizon's great at selling their product, but they are lousy at customer service in many areas. We also had bad experiences with Verizon's endless phone tree and poor customer service representatives so we switched to another provider several years back.
Posted by madconsumer on 2012-07-31:
your price was the introductory price offer. after 3 months, the price goes up to the regular price.
Posted by T on 2012-07-31:
Verizon offers several FiOS triple play packages, and each one ranges in price depending on the tv package. The triple play can vary from a low of $99/month to a high of $210/month.

It's not possible to know the source of this disparity without more details. I couldn't find any FiOS promos that only last 3 months.

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