Suncoast Motion Picture Co. Informative - Return Policy - Movies, collectibles
WICHITA, KANSAS -- On December 9, 2005, I purchased a keychain that I was going to give as a gift but learned that the person I bought it for doesn't like the character. I went back to Suncoast in the Towne West Mall in Wichita, KS to return it for a refund and they advised me I couldn't because it was a "promotional item and once it leaves the store, it leaves the store.". I have never heard of a store not allowing a customer to return an item that is still in it's original package and with the original reciept!
I later called back to speak to a manager and was told they were "warned" about my call!