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Maytag Corporation - Maytag 2200 door problem

Maytag 2200 Front Loader - Complaint
Review by macanic on 2012-07-31
Rating: StarStarEmpty StarEmpty StarEmpty Star
I have a Maytag 2200 front loader 14 months old and already having problems with it. The door is locked and won’t come open. I have tried everything to fix it, contacted Maytag and the first words out of their mouth was did I purchase the extended warranty. I shouldn’t have had too I said this is supposed to be a good washer but I guess I was mistaken. It has shook, vibrated and now this. I am thoroughly disillusioned with this product.

I had a Neptune and wore it out so I went back to Maytag. Wish now I hadn’t.

I bought Maytag because to me they have always been the flagship of appliances. Looking at the different forums on the internet now I see different. Cheap overseas labor is the cause for this.
Comments:
Posted by trmn8r on 2012-07-31:
Cheap overseas labor alone does not explain why most all appliances appear to be made like junk these days. It is likely cost cutting in materials used and/or design compromises.

It would be nice if the customer assistance line was like GE's used to be, where you could call (regardless of warranty) and describe an issue - they would get an answer as to what the cause was. Today, my understanding is that help line is a mere shadow of what it once was, and you probably wouldn't get an answer from them either.
Posted by andbran on 2012-07-31:
you should go back to using a top loader. i haved used them for over 30 without any issues
Posted by WP2008 on 2012-08-06:
Hello macanic. My name is Melanie and I am a representative with Maytag. We apologize about the frustration you have experienced with your washer. If you would like us to look into this further, please provide your name, the name of the site you were contacted on (My3Cents), your user ID name (macanic), your phone number, your address, the full model and serial number, and email the requested information to Maytag.Digital@maytag.com. We would be happy to review your concerns further. Sincerely, Melanie.

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