DirecTV Inc - DirecTV Can't Verify Confirmation Email
Satellite TV - Complaint
Got TWO emails from DirecTV, the latest with a time stamp of 11:18AM today showing our installation time and date to be today, July 31, between 8am and noon. As of 1pm, they are a no show. Two calls to their customer service gave conflicting info; one operator says they were supposed to be here today and someone would call us in 20 minutes. Well, no one called so I called again. This time another operator said the installation is for tomorr...ow. I called corporate and they said they show NO RECORD of sending an installation confirmation email.
DirecTV has BEGGED us for two years to switch back; here they are a p*ss away from the end of getting us back as a customer and no one kinows who sent the email, why the days are wrong, and the woman at corporate had no email address for me to forward my confirmation email to prove to her they sent an email showing today as the installation day.
We have had it with Dish Network lying to us and we cannot get cable because there are no power poles out here in the middle of nowhere (literally).