Pizza Hut - Customer Service
ELKO, NEVADA -- I am complaining about our local Pizza Hut as I feel it really needs to be managed correctly. I have stopped going into the restaurant portion of it, as the table service is horrible, first of all it takes forever to get a waitress to come and take your order and when they do it takes even longer to get your pizza served to you.
Next I have there on several occasions and noticed the phone will constantly ring and no one answers it, it is as they do not hear it, they are all standing right there next to it, and they continue to talk with each other and ignore the phone. I surely hope this is not your company policy to ignore the customers.
Maybe you should think about sending someone to this site undercover and see if this is being run the way the corporation would like. You will notice that they have very few customers in the restaurant area. I will say they do have good delivery service.