Verizon - No Service in Mexico
SAN DIEGO/MEXICO, CALIFORNIA -- Dear Mr. Bocchicchio:
I did finally speak to [snip] but that’s not the whole story. As he said I have had service with them since 99 and have always had reception here in Mexico ( ************************ cross st Avenida de Las Lomas) The problem is that I’m not able to make, receive calls or even access my voice mail with a land line, I get a busy signal and so dose every one ales that try’s to call me when I’m at the oboe address, the call just cuts off. So I’m basically stranded with in a 3 block radius from this a dress, again a very populated are with the second busiest intersection in Tijuana with in 3 blocks. Now I explained to him that I also have a Telecel number here in Mexico and I have no problems using at this address and never had a problem, its 01152-1664-******* if you dilled both the US cell and the Mexican cell only the Mexican cell will work if I’m at the above address.
The funny thing that I have informed them that I have been able (on about 6 different occasions) to make maximum of 3 calls when I first arrive at the above address, mostly just two call but right after the 2nd or 3rd call everything dies. No making call, no receiving calls and no access to voice mail even if the call is coming from the US, the call just disconnects or people get a busy signal.
Like [snip] said he offered me to do their work for them by having me contact Telcel my self to file a network trouble ticket. So I said “so you want me to do the work for you” and he replied that all he was offering was information ( phone number for Telcel) for me to fix the problem with Telce which to me is the same thing. I’m sure Verizon dose not care that I recently lost my job, since I had no fault for the loss of employment maybe I can give them my old bosses number and they can try to collect their payment from him since communication has been affected with my income source, trough no fault of my own, and I have done all I could from my side so maybe they should deal with my old boss for their monthly payment, because it sounds to me like they want me to fix this problem for them. If I fix theirs maybe they can fix mine. I pay my phone bill on time and have done so for the past 11 years I have nothing to do with Telcel, Verizon is the one that contracted with them, they need to fix this problem themselves, I think its only fear, but since I'm not a giant corporation with all kinds of lawyers and money to burn, who out there could care what Francisco thinks?
[snip] may consider this case closed but I don’t I have been missing calls from potential employers again because my voice mail dose not work when I'm in Mexico at the above address and I have to leave this area in order to be able to make a call, so where do I go from here?
If any one else has this problem I would like to hear about it, maybe something can be done. please contact me fje0071@Yahoo.com