AMEX - American Express - Not Again - Unreliable Company
Blue Cash Reward / AMEX - Complaint
NEW YORK, NEW YORK -- I got approved for Blue cash reward with 10k credit line a week ago, not to mention I have been valid customer since 2003 owned few AMEX cards including AMEX GOLD CARD, those are closed due to bad some experience with AMEX - anyway this morning 8/2/2012 tried to order a PC (around $1500, just ordered another a day ago had no problem) from DELL and got declined, so called AMEX, the rep, she told me that she will unlocked the card for me and let the transaction go through, after all the security questions I passed and 5 - 10 minutes hold then she came back said although I had cleared all the questions now account has been suspended and under financial review.
WHAT >????? I told her I need it immediately and I was in rush need for my personal business which she was promised that transaction will go though : ( WOW... not a again >> seriously AMEX ?? I have 200K in one of my bank account and a stable job. I use credit cards about 300K in 8 - 10 years period and assume they charge 5% fee to all the merchandise, how much money they lose if lose my account?? last, I made the wrong choice to go back to AMEX. AMEX is a such unreliable company, now I will just stick with Citibank, chase and Bank of America, I will never go back to AMEX again ! I will not recommend to anyone including my family , fiends , coworkers etc !