Defective Camera-Nikon Refuses To Do Right Thing!
NEW YORK -- I purchased a Nikon L-820 which took horrible, blurry pictures. Camera was under 1 yr warranty. Returned camera at my expense, and did not hear a thing from Nikon for 5 weeks. I was then told they were waiting for parts. Long wait-where do these parts come from-China or Japan? After arguing with them over the excessive wait, they sent me another defective camera, the L-810. Contacted Nikon-again, and they requested sample pics. I sent them 8 pics to Mr. David [snip] (all about customer service, ha ha-what a joke) and he accused me of editing the pics. What a dork, what do they think, I have all day to send emails, make phone calls, take blurry pics, and forward them to a company that then accuses me of editing the pictures? I just want a damn camera that works. I paid $300.00 for the original camera, and still do not have a working camera. Nikon refused to give me a refund or allow me to pay the difference for a better camera. Nikon is fine-as long as you get a fully, functional camera, but if you don't-you're screwed, cause Nikon will not do a thing to make it right. I'm making a complaint with BBB, Attorney General and FTC!