Sears - Can Not Cancel Order???
Hot Water Heater Parts - Complaint
ONLINE -- Sunday 3:30pm 8/5/2012
ordered parts 2 thermostats upper and lower.
Called back 3 hours later, discovered didn't need the 2 parts, Was told by operator at searsparts you can not cancel orders?
So they will send the parts to me that I do not need and then I send them back at MY COST?
They will not refund until the 2 parts arrive at Sears parts?????
So they get your money right off the bat, then no cancellation they get to keep YOUR money while the PARTS GO BACK and FORTH???
THAT HAS TO BE THE DUMBEST BUSINESS PRACTICE I HAVE EVER HEARD OF.
DONT BUY PARTS FROM THEM.