Sears Home Services Roofing - Sears Salesmen an Management an Sub Contractors
Re Shingle Roof - Complaint
SPRING HILL, FLORIDA -- Set the record straight!
Sears home services salesmen misleads you in their roof sales presentation. Contract is done on a cd for your computer. Mine malfunctioned making it unable for you to read your contract. Also making it to late to cancel in 3 days notice. Now you are in a binding contract. Sears did not mention fine print in their contract or fine print of manufactures material being used. Mfg. Only guarantees you a good roof shingle. If installed not to mfg. Specs. Like mine an most likely all roofs. Mfg. Voids their product warranty. Salesmen does not tell you that.
My roof was installed by their sub contractor an failed county code inspection 3 times. Sears management ignored me on installation issues after multiple phone calls. Managed to contact a state senator about my problem. Only after that did sears respond. They had to remove a brand new shingled roof do to improper installation. I documented the complete installation of the roof. Also did the same the second time. Pictures of shingle nailing. Sheathing drip edge ridge vents also video. Pictures don't lie. New contractor for second re-shingle tried to scam me on plywood that was to be repaired caught him with pics. Roof is installed just as bad as first time. If not worse. Passed code inspection. They are unable to see how shingles are nailed after the sun beats on them. Code does not care about shoddy workmanship code is immune from prosecution. .Both contractors did damage to my ceilings. Both say it was not their men. Contractor says men were not in attic they were in there to remove nails that miss trusses. I have video of them coming out of attic. In my opinion how can you trust a company that hires contractors that lies an are unable to install a roof to code an mfg. Spec. Sears you are the most shameful misleading co. Florida residents if you have to have a roof done avoid the sears