Patient First - Paid for testing but results withheld till I paid more

Heathcare - Complaint
Review by Davpytn on 2012-08-08
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
NEWPORT NEWS, VIRGINIA -- My insurance and I paid for testing, the next day was called back to Patient First for the test results, only to be told I could not have the results till I paid more money.
Comments:2 Replies - Latest reply on 2012-08-08
Posted by Kris10 on 2012-08-08:
That sounds fishy. Contact your insurance company and find out what's going on with that. Ask for a break down of the charges for the testing.
Posted by madconsumer on 2012-08-08:
some places require full payment at time of service regardless if one has insurance coverage. if paid in full, it is you the insurer that is required to request reimbursement. although not extremely common, it is not uncommon.

insurance payments cannot and are never made within 24 hours of service.

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