Next Step Shoes - No tracking information = no more orders

Shoes ordered through portal - Complaint
Review by T on 2012-08-08
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
I ordered a pair of shoes through the website (NextStep Shoes is a partner), and regretted it. First, Next Step doesn't stock the item but they don't tell you that until after your order. Next, they send emails indicating that once the item is shipped, tracking will be available. Actually, there was no indication after a week, and the item was delivered with no indication at all it had been shipped until it was delivered. There never was tracking information posted, even though it was shipped UPS.

I will NOT be using Next Step Shoes ever again. Their price was slightly lower than others, but it isn't worth saving a few bucks to not know where my package is or when it will be delivered.

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