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Dunkin Donuts - They Asked if We Wanted Our Receipts Then, Charged Double, They Should Not Be Asking if We Want a Receipt.
N/A - Complaint
Review by mustafovskiusa on 2012-08-08
Rating: 
WOLCOTT, CONNECTICUT -- We were charged double. They asked if we wanted a receipt, which they should give to us without asking.
I am very upset because I am always there buying my coffee, something needs to be done.
I am very upset because I am always there buying my coffee, something needs to be done.
Comments:
Posted by unhappy999 on 2012-08-08:
They probably ask if you want your receipt because a lot of people would just leave it on the counter or throw it on the floor. Most people don't need a receipt for coffee and donuts. If they charged you double, did you tell them about it and get it corrected when it happened?
Posted by littleshorty on 2012-08-08:
What's wrong with asking if you want a receipt? I get asked that at Subway and Starbucks each time I purchase something. I always say no because keeping the receipt does me no good. It also cuts down on the amount of junk in my purse.
Posted by biomajor on 2012-08-08:
I prefer that they ask, because I don't want it
Posted by FoDaddy19 on 2012-08-08:
I for one don't bother for receipt for fast food and and the like. No harm in them asking if you'd like one, I'll bet most people don't want a receipt for a $2 or $3 cup of coffee.
As for the double charge; did you bring the error to their attention and if you did what was the outcome?
As for the double charge; did you bring the error to their attention and if you did what was the outcome?
Posted by jc on 2012-08-09:
I always say yes when asked if I want my receipt...precisely because of things like this, whether intentional or not..being double/incorrectly charged happens. If I don't have my receipt I don't know and may or may not realize it when I see the charge go through.
I'm with you OP, they should always give the receipt without asking if you want it...those that don't want their receipts will say so and ask the cashier to toss it.
I'm with you OP, they should always give the receipt without asking if you want it...those that don't want their receipts will say so and ask the cashier to toss it.
Posted by A dunkin employee on 2012-08-27:
You know what is funny?
This girl came into my dunkin and tried to get me fired over me handing her the receipt without asking her if she wanted it or not. And after they watched the videos she changed her story to i made her coffee incorrectly, to then i was very rude from the start,
You come to dunkin, i make sure i wrap your receipt around your card because we are required to give it to you. Or ill give it to you with your bills and change if you do money.
I am glad you asked here tho OP, because you could have gotten an innocent person fired over this. Is it really too hard to say "Sure! Thanks!"
This girl came into my dunkin and tried to get me fired over me handing her the receipt without asking her if she wanted it or not. And after they watched the videos she changed her story to i made her coffee incorrectly, to then i was very rude from the start,
You come to dunkin, i make sure i wrap your receipt around your card because we are required to give it to you. Or ill give it to you with your bills and change if you do money.
I am glad you asked here tho OP, because you could have gotten an innocent person fired over this. Is it really too hard to say "Sure! Thanks!"
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