Maytag - Multiple complaints with no resolution
Washer - Complaint
I recently purchased a Maytag washer. During my very first load of clothing I had a problem. I contacted Maytag immediately and they offered advice. I tried what they advised and it did not work. I contacted them several times, via telephone and email, along with a hard copy letter. They will not do anything to help me. The washer is a dog, my clothes come out smelling worse than when they went in. There is no way to administer fabric softener to rinse cycle unless you catch the washer in the rinse cycle, pause washer and add it by hand. I have to use the bulky setting to get more water into machine (per Maytag) so the energy saving is out the window. It is an expensive washer, as all are, which is not living up to what is stated it will do in instruction booklet. I don't understand how they can get away with taking your money and selling you a piece of junk. For your own sake, please stay away from Maytag. I though I was buying a decent washer because Maytag has a good reputation. It could be I just got a lemon but why doesn't Maytag care and help me out? I am so upset with this company. It's the first Maytag I have owned and it certainly with be the last. I am doing all I can to inform people so they don't waste their money. I dread laundry days due to the frustration and Maytage does not care one bit. One would think a company like Maytag would satisy a customer rather than have that customer write negative reviews about their company. It was expensive for me but it would be nothing for Maytag to give me my money back so I could buy a washer that would actually clean my clothing and do what it is supposed to do.