GTL - No access

Inmate Phone Calls - Complaint
Review by cindy5830 on 2012-08-10
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
DAYTON, OHIO -- The website won't let you get to the account to add money on the account. It says pass code invalid or or that the code has expired or some other stupid thing. Finally you have to call customer service to get it straight. I never seen such a poor way to run a business. Not to mention the cost and inconvenience. The one review was right where it said, " The family gets punished just as much.." I seriously thinking about just buying the debit card my son can get at the commissary. Probably be less hassle!

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