Sears home services roofing - Sears home services roofs
roofing materials an installation - Complaint
TAMPA, FLORIDA -- I chose Sears Home Services to re shingle my roof, Believing it would be a quality job based off of the Sears name...What a mistake that was. The first contractor Sears sent over arrived with lower grade material than I had purchased and improperly installed the shingles, resulting in THREE FAILED COUNTY INSPECTIONS.
After the third failed inspection Sears sent over a second contractor assuring me that they would "DO WHATEVER IT TAKES" to ensure the job was completed correctly.
All shingles from the first installation were completely removed and the job was started from scratch.
The second contractor also installed the shingles incorrectly.
Both contractors over penetrated the shingle with the nails, due to improperly adjusted pneumatic nailers, completely missed the trusses when re nailing sheeting, improperly installed ridge vents, all corner drip edges where installed incorrectly.
I was willing to pay extra for the Sears name and warranty..I'll never do that again. How does a $15,000.00 roof fail inspection three times?
Think twice before you use Sears Home Services!