Fuccillo Chevrolet - Service

Sell Bad Tires - Complaint
Review by james.helms on 2012-08-11
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
GRAND ISLAND, NEW YORK -- Fuccillo Chevrolet INC.
2000 Alvin Road
Grand Island, NY. 14072
(Phone 716-773-7505)

Please understand this Complaint I have with This Establishment
I and the Wife Have been Buying & Leasing Vehicles from you people for last 15 years
Have spent much Money with Fuccillo Mr [snip]. And all problems have been taken care of some what.
Now we have this problem of one tire, should be under warranty, you say it is not.
My wife & I purchased this used vehicle 7/13/11 about a year ago with 18,142 miles on vehicle, She has driven Vehicle 17,500 miles. This noise in this tire we have heard for a couple of months now. I suggest this--- Please replace tire (or all) if they are as bad as you say it is ---at least the two rear.
Could cause a lawsuit -If accident occurs.

If this is not corrected or Settled I will never purchase a vehicle from you people again.. I had intentions to buy a New Truck, from you people This Year But if this is the way you treat this situation, it will never happen. And I will be contacting the BBB, & DOT. And contact the Credit Union That Arrange the Financing.
Will you let one Tire Jeopardize our continue business One Tire cause all this ?? If these other tires are no good either
You people should not sell Vehicles with These tires. Also something had to cause this tire to be in this condition. (Struts, Bearings, Alignment)
You NYS inspected this vehicle (I am also a NYS state inspector)

We are very Disturbed over this And it will go public As I run A Business here in Niagara Falls For over 40 years. All I ask is you Try to Take care of this In some way.
Comments:1 Replies - Latest reply on 2012-08-11
Posted by Bill on 2012-08-11:
Good luck with that one. I don't see how it's the dealers fault. It's normal wear and tear on the tire. 35k on factory tires is pretty good. The vehicle had 18,000 miles when you purchased it, that's about 60% of the life of the tire already.
It's your responsibility to maintain and replace those type of parts. Warranties don't cover tires, batteries, wipers, etc unless there's a defect problem within the first 10k or so.
If you are indeed an NYC inspector you should know how tires wear and roughly how long they last.
Purchase 4 new tires, it's time.

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