Burge King - PRICES

onion rings - Complaint
Review by tlynnr.86 on 2012-08-11
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
SOLOMONS ISLAND, MARYLAND -- The value onion rings on the dollar menu, are now 1.19 ! The board still says 1.00. The cashier said they didn't have time to change the board. My thought is, then you must not charge more until YOU HAVE TIME TO CHANGE THE BOARD !!!!! He did offer to give me a Senior Citizen Discount, but I am not a Senior!! EXTREMLY BAD CUSTOMER SERVICE !!!! 19 cents is a huge increase ? Just like Mcdonalds raised the price of Chicken Nuggetts from 1.00 to 1.39 cents. I don't buy those anymore either !! If there was more, then that would be ok! And your Senior Citizens Discount is a JOKE 10 percent is not worth you insulting people. Wendy's Drinks are Free to Seniors and Mcdonalds are 49 cents. You must not think much of SENIORS. Shame on you
Comments:3 Replies - Latest reply on 2012-08-12
Posted by FoDaddy19 on 2012-08-11:
I agree that they should charge the price displayed on the board. But they did try to accommodate you. Funnily enough a 10% discount on the $1.19 onion rings would yield a price of $1.07, Not $1.00, but pretty close. They made an effort to appease you that they didn't have to make, that's not bad customer service.

I'm not a senior either but at a Wendy's I used to frequent about 5 days a week, I was given the senior discount as sort of a token of appreciation for my business. I certainly wasn't entitled to it or anything but it was a nice gesture.

This bit kinda left me scratching my head..
"but I am not a Senior!! EXTREMLY BAD CUSTOMER SERVICE !!"

and

"You must not think much of SENIORS"

Seems to me that you shouldn't care much about their senior citizens polices seeing how you got all offended when they tried to extend a courtesy to you.
Posted by trmn8r on 2012-08-11:
Items on the $1 menu often lose the company money. Thus, while .19 is a large percentage increase, it probably results in a more realistic price.

However, the prices should be updated promptly - no question about that.
Posted by CrazyRedHead on 2012-08-12:
I don't like BK's onion rings as there is no real onion in them only minced up and mostly breading. I have my own beer batter dipped onion rings at home and an awesome deep frier. There is actually a onion ring in those onion rings.

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