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Ford Motors - Brake Power Booster Failure
Complaint
Review by Bruce10456 on 2012-08-11
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NEW YORK, NEW YORK -- I recently had to replace the brake power booster of on my 2010 Ford Fusion Se with 77,000 miles. Most of my driving is highway, so I am not doing a lot of stop and go. My mechanic who is a 21 year Ford mechanic said that the part should not have failed on such a new vehicle, and suggested that I contact Ford Motors. I have also spoken to several other mechanics and auto parts suppliers and the consensus is the same. I spoke with a representative at Ford and they refuse to address the issue. What should I do now. I am also having a problem with the fuel inlet light constantly going on and off. If causes the engine light to go on and off as well. I have done everything suggested. What next?
mrbw
mrbw
Comments:
Posted by trmn8r on 2012-08-11:
Your vehicle is likely out of warranty at 77,000 miles.
It isn't that uncommon for stuff to break prematurely on vehicles - and sadly the consumer usually is stuck with the bill. Rarely do companies step up and offer to do anything, unless the problem is so bad there is a recall. Save your receipts in the event there eventually is a recall.
It isn't that uncommon for stuff to break prematurely on vehicles - and sadly the consumer usually is stuck with the bill. Rarely do companies step up and offer to do anything, unless the problem is so bad there is a recall. Save your receipts in the event there eventually is a recall.
Posted by FoDaddy19 on 2012-08-11:
It might not be that old, but it does have a moderate amount of miles on it. It is a bit early for brake booster to fail after 77,000 miles, but at the same time I don't think that it would reasonable to expect a car to go 77,000 and not need to have the odd part replaced. I replaced the same part on my F-150 at about the same mileage, though it's older 1997 model.
As for what you can do now; see what Ford is willing to do for you, I'm guessing they'll see the car has 77,000 miles on it and they won't do anything for you. You'll just have to pay for the repair. I doubt if the fuel inlet light is related. IIRC your car Ford's capless fuel filler neck. You may have to go to a dealership to have it addressed.
As for what you can do now; see what Ford is willing to do for you, I'm guessing they'll see the car has 77,000 miles on it and they won't do anything for you. You'll just have to pay for the repair. I doubt if the fuel inlet light is related. IIRC your car Ford's capless fuel filler neck. You may have to go to a dealership to have it addressed.
Posted by BigAl on 2012-08-12:
Agree 100% with trmn8r. For a 21 year mechanic to suggest that a vehicle with 77,000 miles is "so new" boggles my mind.
Posted by CrazyRedHead on 2012-08-12:
I'm curious to see what the repair bill will be, especially with these new type of cars.
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