Sears - Customer Service
Push Mower Repairs
ALBANY, GEORGIA -- I picked up my repaired lawn mover. I took it home and it won't start after numerous attempts. I took it back and found the plug wire was pulled loose and tape applied to the end of the spark plug. The loading person showed this to me after he had tried to crank it. I just think the store needs to tell customers of this policy they have. It took me 40 minutes to drive there and waste gas of mine because I was not informed. POOR CUSTOMER SERVICE!!!!!