T-Mobile Complaint - T-mobile Bills Customers for Text Messages Never Used
MT. MORRIS, MICHIGAN -- T-mobile billed me (and probably others too) for text messages I never used. I don't even know how to use the text messaging feature. Once I did get in a text message from T-mobile, and they charged me for that message too! I called and asked to block that feature, but they said they cannot remove it. Customers shouldn't be charged for a "feature" that we have no control over. Anyone can send a text message to us, and we'd have to foot the bill. This is outrageous! I am canceling my service. If they charge me the $150 early termination fee, I will not pay it.