Dwight & Don's Auto Care - Shoddy Auto Repair
Ignition Control Module and - Complaint
MESQUITE, TEXAS -- Dwight and Don’s Auto Care charged for a part that wasn’t used, labor required to install a non-existent replacement part, expensive versions of a substandard part, inflated the amount for labor, and raised the final bill from the verbal quote. They have no ethics, no morals or principles. They were not at all cordial or professional. This is a pattern and I know that they have done other people the same way that they have done me.
When I called to bring my car back under warranty I was told to bring a bed roll and a big book.
I found myself taking my vehicle to another place of repair and issued out $ 205 cash and it just so happen to be the same thing that Dwight and Don's supposedly fixed at a price of $681.
Tried calling again to see if we could come to some agreement and was told they would see me in the judges chambers.
Well, I have all my records, receipts, parts, and other pertinent information. Can't wait. Will post the outcome.
Run away from this place........very lousy customer service.