Natuzzi furniture/macys - Poor quality misleading warranty
Natuzzi leather recliner - Complaint
RENO, NEVADA -- Purchased a high end leather NATUZZI recliner from Macys in Reno 3 yrs ago. Leather is peeling off in lumbar region. Warranty we purchased does not cover peeling only rips or tears. Totally misleading warranty, very poor quality and neither Natuzzi or Macys will do anything but offer excuses as to why they won't do anything to make it right. We will NEVER again shop at Macys nor purchase any Natuzzi product. Hope this review helps someone avoid the same bad decision we made to shop at Macys.