Baymont Inn and Suites - The hotel was alful. The worst experience ever.

Complaint
Review by diapayne on 2012-08-14
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
CINCINNATI, OHIO -- We had reservations at 10900 Crowne Pointe Drive Cinncinnati, Ohio. The hotel stunk when entering in the front door. the room we were given stunk and was dirty. the carpets were stained and dirty. the couch was not useable due to large stains, dust in corners and it smelt like a smoking room but it was not.
I went to the desk and told them the room was unexceptable, and demanded another room. this room didn't have the smell, seemed a little cleaner, but you can tell this room had not been used in along time. the sheets were hard and scrathchy. Even worse then that there were holes in the drapes, and the backing seemed melted through or looked like mold.

We tried to get another hotel, but none available, so we had no choice but to stay. OUR STAY WAS TWO NIGHTS.

This is a AAA hotel and I am also writing a letter to them about this alful place. Anger could not even explain our frustration. PLEASE HAVE THIS PLACE CHECKED OUT...... HELP OTHERS TO NOT BE IN THIS SITUATION. I DID TAKE SOME PICTURES AS WELL.

THANK YOU,
DIANA
Comments:2 Replies - Latest reply on 2012-08-14
Posted by trmn8r on 2012-08-14:
I had one bad experience with an AAA motel, and it was due to the fact it had changed hands just after the tour book was printed.

These days, I use both AAA and TripAdvisor when seeking places to stay. The reviews on TripAdvisor for this place are HORRIBLE. The vast majority are the lowest rating.
http://www.tripadvisor.com/Hotel_Review-g60993-d95118-Reviews-Baymont_Inn_Suites_Cincinnati-Cincinnati_Ohio.html

It's hard to know why this is AAA-rated; it was declared a "dump" by many who stayed there.
Posted by MDSasquatch on 2012-08-14:
tripadvisor.com, never book without reading it first:

http://www.tripadvisor.com/Hotel_Review-g60993-d95118-Reviews-Baymont_Inn_Suites_Cincinnati-Cincinnati_Ohio.html

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