Best Buy Complaint - Best Buy Does Not Follow their Own Return Policy
KALAMAZOO, MICHIGAN -- I bought a defective laptop from Best Buy. When I tried to return it the next day, they charged me a $255 restocking fee! They charged the fee because the box was opened even though it was opened already when I bought it. I recommened everyone stay away from Best Lie.
UPDATE: I almost filed charges in Small Claims Court, but I just found out that my credit card company MBNA (VISA card) actually had ruled in my favor and removed the charge from my card. Nice try Best Buy, but you lost. In fact, you lost me as a customer forever and many others that I tell my incident to.
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