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Cruise America RV Rental - Very bad service by Cruise America
Complaint
Review by Gerard.Blom on 2012-08-14
Rating: 
SAN FRANCISCO, CALIFORNIA -- We rented an RV for a trip of 3 weeks starting in San Francisco and ending in Salt Lake City. The RV we got was old (140.000 miles on the odd meter), dirty, had a flat tire, may kitchen doors did not close properly. We asked to fix this which ment that we had to wait extra hours, but most of the problems were not fixed properly. 2 times during the trip we had to visit a garage, because of a flat tire (indeed the same) and engine problems. The service was very, very bad. Before making costs the user is obliged to contact the Cruise America Service number, which meant hours of waiting. 5 times they promised to call back, which happened only the last time.
Never rent a Cruise America RV. You can get a very old and dirty RV, with louzy service for (about) $ 1500 a week. There must be better deals.
Never rent a Cruise America RV. You can get a very old and dirty RV, with louzy service for (about) $ 1500 a week. There must be better deals.
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