Bank of America - Modification approved with higher rates afer 4 years of Fighting with them!
USA, TEXAS -- I want to make this short and sweet, It took at least 4 years of fighting and arguing with BoA, my nerves are shot and I shake every time they call! I have never disliked any entity so much as this place. They have been a constant night mare for us ever since they took over our loan from First Franklin a few years ago. Transferred to so many people with so many different explanations and out right lies, at lease 100 times if not more. I started a new "folder" every 6 months to keep up with all the phone calls and stories they gave me. All this because we needed a modification. They threatened us so far that I melted all my precious jewelry to send them a payment that I later found out I did not need to do. you see, I was trying to keep up payments as they told me to do, when really we had to be 3 month behind to actually get any help. I was driven to crying, and physical illness with these people. I found from some freak accident I'm sure that our local BoA in Denver could actually help us, and they did. They did all the paperwork with us and made sure all the figures came out right. They filed our mod, and filed it again and again and let me know each time what other papers we needed. The ridiculous amount of paper and information on our private lives is outrageous and I am sure they did not look at half of it! We finally just last week on Aug 9th got a reply in our favor, they approved our mod, except they did not change our terms, they upped our payment over 300 dollars. This is called a modification! We are now with them in this new mod., and they act like they did us a big favor! I will never trust anyone at this company again, ever. As soon as we are able we will refinance our loan and get away from these dirt bags. So- if you need anything in the way of changing your mortgage, please don't go thru the pain that we did, immediately contact your local branch and tell them what you need, hopefully you will get their help and stay away from these 800 # thieves!
More Reviews on Bank of America: