Riverchase Kia - Service Department lies.
Replacing tires - Complaint
PELHAM, ALABAMA -- I purchased a brand new 2012 Optima from here. The next day something was in the road that I could not swerve to miss and therefore damaged the front passenger tire. My insurance company paid $200 to Kia for tire replacement. 5 months later that same tire turns up with a bubble in it and needs to be replaced. I take it to Kia and they tell me that my insurance bought a cheap tire and they can not cover it, therefore I am going to have to pay $200+ for a new tire. But this tire they put on will be covered with road hazzard. It is the exact same tire they put on 5 months ago but for some reason they won't cover this one. I even have the exact estimate and cost from my insurance company. It should be covered under Kia but they refuse. They lied straight to my face and I will never return and advise anyone not to trust their service department.