Lowes - Waiting Time Is Ongoing
SHERIVILLE, INDIANA -- My husband and I went to Lowe's and ordered new granted counter tops for our kitchen. We were told that it would take not more than three weeks to have them installed. It is going on six weeks and we still haven't received a delivery date yet. When we called customer service (4 weeks later we were told that they had just put the order in and we would have to wait another 3 weeks..... We don't understand Lowe's took our money right away..... We're willing to wait another two weeks and if they're not in by than we're going to demand our refund back. Three months is too long, if we had know this from the start we never would have order the counter tops. Not too mention that we overpaid ($3000.00)for the counter top. [Other] places we sent the same counter tops with our measurements for $2000.00, and was guaranteed that we would have them installed in two weeks. That's where we're going to go to if we don't have our counter tops and two weeks. We might have to get our lawyers involve.
Lowes take tooooooooooo long........