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SM Airbrushing - Unprofessional, Rude And Unreachable

Air Brushing T Shirts - Complaint
Review by alteredimage50 on 2012-08-15
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
GARFIELD, NEW JERSEY -- Was looking to get a couple of t shirts airbrushed so after looking online found this place not too far from where I live. Called only to have the person (owner) tell me he was busy and he'd call back, He didn't. I called him, he told me to come in and we'd go over what I needed done. When I went there he wasn't there, the person that was called and got his voice mail we left a message and I left a note with what I needed done as well as my phone number again.

Never ever heard back. I emailed him to tell him that if he didn't want to do the job he could have just responded to my first email or told me that on the phone, He wrote back a nasty email telling me how I needed to make an appointment, which there is no where on his site that even mentions that nor did he even tell me that during my phone conversation with him, told me its people like me that ruin businesses like his.

Hard to believe he even has a business or makes any money from it. Avoid this place at all cost. Find someone who knows the meaning of customer satisfaction and a good work ethic.
Comments:1 Replies - Latest reply on 2013-03-30
Posted by Steve on 2013-03-30:
This story would be meaningful if the ONE part about needing a appointment wasn't wrong I told him I would call to make one WHEN I was ready I don't have store hours on my site this gentleman DEMANDED speedy service as if he was my ONLY client unfortunately PATIENCE is a virtue I was away working through the night's to finish a little boys room mural I was going to hook this guys shirts up for his patience like a masterpiece but HIS email was disrespectful and downgrading JUST like this post I work through the night to meet deadlines donate my time and shirts for charities LET'S read all those posts soo yes its men like this that TRY to hurt a small bussines like there dealing with a huge corporation I TRY MY BEST! but you can't please all the people all the time SOO SORRY SIR! Sometimes people have other things in there life deaths illnesses that we need to realize when we get a voicemail not JUST there lack of work ethics your more than welcome if you apologise for being so demanding andill hook up those shirts STILL I don't know maybe you have had some bad experiences that made you feel this way in your past BEST OF LUCK! GOD BLESS!

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