Charter Is Not Sympathetic to the Customer
Residence Internet Service - Complaint
FINGER, TENNESSEE -- I have been doing some work emailing Christian friends on the issues we are facing. A couple of months ago, I started to get error messages saying that my email had exceeded the 50 emails allowed per hour.
I often attempt to email my resume to those requesting it. I always get an error message telling me that I have exceeded the 10 MG size.
When I complain I 'm always reminded of Charter's policy. Never do they try to accommodate the customer but rather I'm always reminded why they will not help me.
It seems to me I'm always on the wrong side of Charter I'm now looking for new service.