Dish Network - RIP OFF!!! BEWARE!!, Rude and Hateful Customer Service!!
My RV was struck by lightening in June of 2012, I had just gotten my dish service and paid extra for the insurance. The lightening caught the reciver on fire, blew up my TV, computer and computer monitor and electrocuted 2 of my dogs. August 2012 they charged me $200 with no warning for replacing the receiver even though I had bought the insurance.
I called to see why and have them put the money back and they said that it wasn't struck my lightening it had bugs in it. What LIARS!! It took them from June to August to come up with a total lie and then with no warning automatically took $200 out of my bank account. I told them I wanted to talk to someone because they either mixed my receiver up with someone else's or where ever they kept it for 2 1/2 months before they came up with this insane excuse it had bugs in it or it was a total lie from the beginning.
The man I talked to was nasty, insulting and as rude as he could possibly be to me. I told him I was standing in the brand new RV when it was struck by lightening and saw the little door blow off of it, ran an unplugged it because it was on fire from the RV being struck by lightening and he basically accused me of lying. I would have never dreamed dish was so desperate for money that they had to lie about their customers to come up with a couple of hundred dollars. I told him I wanted to talk to his supervisor and he hung up on me! THE DISH REPRESENTATIVE HUNG UP ON ME WHEN I ASKED TO TALK TO HIS SUPERVISOR!! THIS IS THE LOUSEST COMPANY ON THE PLANET! Don't walk... RUN AWAY FROM THIS COMPANY!!
I have never been so insulted in my life, what a bunch of liars, just to rip me off for $200 2 1/2 months after I got the new receiver! Where do they keep it for 2 1/2 months? And He Hung Up On Me!! This is the most worthless company possible. I guess they are so desperate for money that they are going through their customers that are on automatic bill pay and just taking money out of ther accounts. I have stopped the automatic bill pay but can't drop them because of the stupid 2 year contract!