Kroger - Exemplary employees

courteous service - Compliment

Review by irish750 on 2012-08-16

Rating:

COLLIERVILLE, TENNESSEE -- The purpose of this review is to compliment several employees at the Kroger store location on Houston Levee in Collierville, Tennessee. It should be SOP that employees are courteous and treat customers with respect but unfortunately this does not always happen. I was in Kroger yesterday and two employees I believe are an asset to Kroger. Their names are RHonda and Queen. RHonda was the checker and not only was she very friendly she went out of her way to help me with my groceries. Queen offered assistance to transport my groceries to the car. I am more than capable of toting my own purchases but the point was the service was offered. In my 20+ years of shopping at Kroger this has only happened twice which is really inexcusable. The other time was last year and the offer was made by a former Schnuck's employee. By the way Schnucks was constantly lauded for their customer service and deservingly so. The employees at the Houston Levee location, for some reason, have a better handle on customer service than the Byhalia location with the exception of Robert who has on more than one occasion gone out of his way to help me. I do think the employees at the Byhalia location need to take a page out of the customer service book from their counterparts on Houston Levee. Finally, these ladies are a credit to the Kroger Company.

Thanks.