T-Mobile - They Will Lie to Get You to Sign a Contract
I have personally been with T-Mobile for over 5 years. Let me start by saying they used to be a credible company and I very rarely had problems with the service and prices. Since I have switched to a smart phone the prices have sky rocketed. I cannot get my bill down past 85 dollars a month and I don't even have unlimited minutes.
Recently I went into a T-mobile store trying to get a better deal on my rate plan, the representative told me he could get me into a value plan if I signed another contract and they were having a special and they would not be charging a migration fee which was somewhere around 200 dollars, so I signed the contract. Well when my bill came it was 358 dollars so I went back to the store because they could not help me over the phone due to the fact I was told by the representative I would not be charged the fee.
I went in and the manager was very professional and took care of the charges without a problem, and even reverted my contract back to what it previously was. So very recently I looked at my bill and saw it was almost 100 dollars and seeing as my girlfriend pays half of that for the same services only she uses prepaid T-Mobile I called trying to get a better deal. They transferred me to some kind of account specialist who told me I could be put onto a classic rate plan of 500 minutes, unlimited text and data with my insurance for only 67 dollars a month if I signed a 2 year contract. So I agreed to the deal, and today I looked at my bill and it was 158 dollars.
I looked at the billing details and came to find out they took away my unlimited messaging which I never agreed to because I use text messages a lot. So to sum things up they gave me back my unlimited messaging for 10 dollars more a month and reverted the overage fees but now I am stuck in another 2 year contract, and my monthly price is virtually the same maybe 5 to 10 dollars cheaper.
My advice to anyone is before you sign that 2 year contract look into prepaid. You get more for your money and won't have to pay a cancellation fee if you want to go somewhere else, yes the phone isn't free but you can find a good deal on a decent phone trust me it will be cheaper in the long run. Just watch out for these guys and their contracts they will lie to your face to get you trapped in them, and then they keep trying to get you to sign more and more.