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Altitude Marketing for Dish TV - Promotion promised and not honored

Dish TV Installation - Complaint
Review by beowulf7812 on 2012-08-18
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
KEMP, TEXAS -- During the promotion call a $25 gift card was promised. At the end of the call I confirmed where I could sign up for the gift card and a phone number if there was a problem. The gift card was not listed on line to sign up for. When I spoke to Liz at Altitude Marketing (41 minutes; 49 sec - most of which I was holding, she said that they did not offer gift cards and she would review the call. She did confirm the exchange at the end of the call about the gift card, but said that the agent was "confused". She reviewed the call again and said nothing was mentioned about a gift card and I was confused. Finally she said she could not "waste any more time with (me)" and hung up.
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