Publix - Are You That Miserable

Posted by clutzycook on 2012-08-19:

You can probably chalk the occasional less than stellar experience up to someone's bad day, but if you look through this website, you can see that some stores/companies receive complaint after complaint from multiple people across the country. That probably cannot be explained away by someone getting up on the wrong side of the bed.

Posted by radar1857 on 2012-08-19:

I agree with clutzycook. Most companies are honest and decent. However, there are companies out there that will do anything to turn a profit. Without websites like this one, some will take advantage of consumers. The only way to keep checks and balances in the marketplace is for consumers to vent and let others know about their experiences and let them decide if they want to do business with certain businesses or not. It's not that people have nothing better to do. I believe it's any consumers right to let the public know how they are being ripped off or how they're being treated by the "bad apples". I personally like to read these reviews and decide if I want to do business with companies that treat consumers unfairly.

Posted by trmn8r on 2012-08-19:

I'm curious about the motivation of your complaint.

You could level the same criticism at most every critical consumer feedback comment online, couldn't you? U-Haul, Verizon, Burger King, Staples, Toshiba, Dell, Dell, Dell, Home Depot, etc etc.

Can you imagine what it would be like if all the complaints against companies were of the form:

"I was in Lowes, looking for plumbing supplies, and I was already upset because my daughter's teacher gave her a D on a paper. This made me more susceptible to a short fuse, and I got upset because there was no CSR available, and argued with the manager about the poor customer service. I want my daughter's teacher fired."

Posted by Laurella on 2012-08-19:

More people will take the time to post a complaint rather than a compliment.