Root of Verizon Problems - Bad Management
Working Within the Company
I worked an internship within the last year at Verizon corporate headquarters in Basking Ridge, NJ. I interacted with all levels of employees from IT technicians to middle and executive management responsible for the wireless Enterprise and consumer side of the company's operations.
The company is in a state of flux and apparently the wireless side of the company is launching a coup to take over the company which has resulted in a totally dis-functional company. The wireless personnel are not knowledgeable about the other aspects of the business and they are taking it down quickly – intentionally or by sheer ignorance.
Operations are significantly understaffed after numerous layoff's and the remaining employees are disgruntled, depressed, suspicious, lacking confidence and just waiting to hear they will be laid off. The executives are malicious, egotistical, sneaky, and seem to believe they are superior to the non-wireless side of the company. In my opinion, I don’t know how they could provide any level of support or service with the drama that is occurring there.
I am happy that I did intern at Verizon to have experience the unethical behaviors and ignorance that can occur and how it impacts a company’s products, services and employees.