Dish Network - Incompetant Thieves
I received an ad in the mail for discounted programming. I called and asked if I qualified for the discount using my own Dish equipment. I had purchased it a couple of months before we sold our home in FL. We were going to do Dish RV while we were in TN at the camp we have been staying at for the last few years.
We moved to TN after selling in FL. We were customers of Dish for many years. We had it turned off when we moved. The person I talked to on the phone said yes we can do that. We ordered the service and a man came out to hook my equipment up. I signed a contract which I had inserted that I own all the equipment. I never received a copy of the contract. I have called and E-Mailed asking for it and they won't send it.
I received my bill and then went online to their site for my account. It said they owned my equipment. I called them up and told them of the problem. They then told me I didn't qualify for the discount using my equipment. I told them to come out with their receiver and hook it up so I would qualify. This they did. Now I have been in a battle with them for a month because they want me to send my receiver to them. They say that the original contract, that they won't show me, says they own the equipment.
I e-mailed them a copy of my invoice from the place I purchased my receiver but they still want me to send it to them or they will be charging my credit card. I am at my wits end. I guess the next step is to get an attorney. Don't deal with Dish. Their people are incompetant and liars.