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Quality Inn - Piss Poor
Demand a Refund! - Complaint
Review by kanyewest904 on 2012-08-21
Rating: 
ALACHUA, FL, FLORIDA -- I booked 2 nights at a Quality Inn in Alachua Florida August 3 and 4 through Hotels.com. They did not provide towels to me the entire stay and I asked the front desk many times. I flagged down a house keeper who told me she was not allowed to give me towels per the front desk.
There was mold in my room. My shower over flowed and they brought my husband a mop and bucket and made him clean it up himself. When I advised that this was an unpleasant stay and I was documenting and taking picture to file a complaint the hotel manager begain screaming and yelling at me to get out of her hotel. She called the police on me forcing me to leave because I said I took pictures and would file a complaint.
Then when I checked out management refused to provide me check out paperwork. They stated they would issue a credit yet I have not received my money back for this unpleasant stay which cost me $176.
There was mold in my room. My shower over flowed and they brought my husband a mop and bucket and made him clean it up himself. When I advised that this was an unpleasant stay and I was documenting and taking picture to file a complaint the hotel manager begain screaming and yelling at me to get out of her hotel. She called the police on me forcing me to leave because I said I took pictures and would file a complaint.
Then when I checked out management refused to provide me check out paperwork. They stated they would issue a credit yet I have not received my money back for this unpleasant stay which cost me $176.
Comments:
Posted by melissa253 on 2012-08-22:
So, the two days that you stayed there you didn't have any towels? How did you shower/bathe? I would have stayed right at the front desk until someone gave me towels and as guest checked in, I would have kept right on asking for them until they did.
Posted by trmn8r on 2012-08-22:
The reviews on TripAdvisor for this place are horrible. More than half rate it poor or terrible, and I note that one from May also mentions mold. In this day, researching reviews online is a very powerful tool when choosing places to stay.
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