Rk Chevy Kia - Lies Lies Then More Lies

Sales Manager - Complaint
Review by Robin32 on 2012-08-22
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
VINELAND, NEW JERSEY -- Went to buy new car, was buying a new car. Test drove everything fine. Came to price manager Doug said switch me with same vehicle little more option and be at monthly payment I wanted.

When signing paper question blank mileage statement, said it new. OK.
After waiting 2 hrs for car now 9:05 pm. Drove my new car looked at mileage was 0. Hit button then mileage said 2,456. They set mileage on trip when I left.

Call next day they said it was demo still like new. I was told it was new that they owned this for less that why the switch. Is this a bait and switch?

Car looks slightly used, minor scratches, someone smoked in car.

Very very unhappy.
Comments:4 Replies - Latest reply on 2012-08-30
Posted by BigAl on 2012-08-22:
What they did to you is against the law. You should have received a copy of the mileage statement. If you did it will show that it was not filled in when you signed it. You should report this to the DMV. Don't let them get away with this. No, this is not typically considered a bait and switch. This is outright fraud.
Posted by Bill on 2012-08-22:
BigAL is right. If everything happened as you wrote it's fraud, plain and simple. I would find a lawyer and also report to DMV, state attorney and whoever else they advise you to.
Posted by unhappy999 on 2012-08-22:
Thanks for this review. I live in the Vineland area and I'm currently in the market for a good used car. I will stay away from this place. I heard they are also very pushy at this dealership.
Posted by Jim Gee on 2012-08-30:
Hi Robin32, I am the owner of RK Chevrolet. Unfortunately with review sites like this your entire name does not appear. I would like to speak to you in reference to your problem that was stated above. I can be reached @ jgee@rkautogroup.com., please reference your complaint when you contact me since I am @ a disadvantage not knowing your full name. Thank you I look forward to hearing from you.

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