Seller Sold Damaged Goods; Ebay Upheld the Sellers Side in a Case Filed
3 Rustie Dolls - Complaint
SAN JOSE, CALIFORNIA -- Found 6 dolls on eBay I wanted to buy. The seller, Jerry Bowl seller id: jbowl61. I was in contact with this seller and purchased 3 of the dolls for a total of $830(includes shipping). Asked the seller if I could purchase the other three at the end of July. Seller agreed and send out the three I purchased. The 3 boxed dolls did come in a timeley fashion and I went ahead and put them in storage waiting until my daughter could come and open them with me as one was a present for her... it would have been her choice.
In good faith... which was a huge mistake, I sent 6 positive comments to the seller.
I decided not to get the remainder three dolls and asked the seller to resell the dolls. Jerry then sent me several emails calling me every name in the book and threatened me with negative results on Ebay... I tried very hard to be positive and said I appologize, but I think you can get the funds quicker if you were able to resell the dolls. More hate mail came from this seller.
44 days after getting the dolls my daughter was able to come into town and we opened the dolls and one of them the outfit was totally crushed and didn't match the description at all.... the other two were heavily drug through the mud and extremely filthy,....one of the filty dolls actually smelled like mold and mildew.... I contacted the seller who refused to reply or make things correct. I filed a complaint with Ebay who only viewed the case for less than 5 hours and replied they were siding with the seller... I filed an appeal and Ebay didn't even have the deciceny to let me know the case had been denied again... I had to go back into eBay and check the status myself just to find it had been denied again.. stating buyers remorse....
THIS IS NOT BUYERS REMORSE AS I HAD EVERY INTENTION OF PURCHASING THE DOLLS I DID PURCHASE BUT I WAS NOT TOLD OF THE CONDITION THEY WERE IN... IF SO, I WOULD HAVE HAD A CHOICE TO MAKE AND EITHER PURCHASE OR FIND SOMETHING ELSE...
I called the resolution center and they too sided with the seller... so, now I am filing a complaint here and will follow up with a law suit to both eBay and jerry bowl.
Be very careful whom you purchase from at Ebay... it amazes me how they can allow sellers to continue to sell trash like this... and what tops it off, is they didn't even see the proof or even ask for it before they made their decision. TWICE.