Radio Shack Has Poor Customer Service
RIVERDALE, NEW YORK -- I stopped in the Radio Shack on Johnson Avenue in Riverdale NY, (Store ##01-2796) on 8/24/12 at 10:40 am to return a ten dollar cable. I presented the sales person with the unopened item and the receipt and said that I want to return it. The sales person asked for my phone number and I said that I don't give out my number. She got the manager who told me that I had to give them my number and address. I said that was ridiculous for a ten dollar cash sale, and if that was their policy I would not shop there again and would tell everyone I know not to shop there.
The manager said he was fine with me not shopping there. He said Radio Shack would do just fine without me. I also said that I would tell everyone I knew and post on every internet site that I could find my recommendation to STAY AWAY FROM RADIO SHACK. He told me to go right ahead.
After a lot of yelling and screaming the manager finially
did refund my money without me having to give out my personal information.
I have been a Radio Shack customer for most of my life. Was it worth it for Radio Shack to loose a customer? They don't seem to care.