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Balduccis Complaint - Balduccis SUCKS!!!! - Food

Review by rlmdcaa on 2000-12-27
NEW YORK -- Balduccis received my order(s) on Dec 9, 2000 and Dec 10, 2000. They were paid with my American Express Card. Delivery was set for Dec 20, 2000 and Dec 21, 2000. The web site indicated all items were in stock and no indication was given to any other problems with a sucsessful completion of my transaction(s). I never received either order!! I have sent 3 different e-mails on 3 different days with no response. The 800 voice number gives a recorded message with no response!! I do not have a CLUE what the heck is gooing on!!

PLEASE - NOBODY SHOULD EVER, EVER USE THIS COMPANY FOR ANY REASON. AMAZON.COM recommends them, so maybe we should all avoid use them as well!!
Comments:3 Replies - Latest reply on 2002-09-27
Posted by Anonymous on 2001-03-02:
AS DOES YOUR MOUTH - PEOPLE LIKE YOU KEEP PULLING AND PICKING AND WHATS IN IT FOR ME - HINDERS A COMPANY TO DO ITS JOB...THIS MIGHT MAKE YOU HAPPY BALDUCCIS.COM AS GONE OUT OF BUSINESS ...TAKING IT'S GREAT PRODUCT WITH THEM...I THINK YOU SHOULD HAVE BEEN MORE UNDERSTANDING......
Posted by Anonymous on 2001-08-15:
A lot of people in the building where I live speak very badly about Balducci's. They appear to be an Italian gourmet store but if I don't come in on the right day, I never find freshly prepared pastas nor sauces. There is a Fairway nearby that delivers and I can even find some of the same things at the local Food EMporium.

I once sent a letter to the Customer Service department in Maryland on March 8, 2001. I never got a letter back nor even a phone call.

Several employees have secretly told me that the people who run this store give directions from the Maryland office with no concern for the customers' needs.

Their competition offers delivery service thank God!
Posted by Anonymous on 2002-09-27:
I have to disagree with you Language. After 3 failed attempts to try and rectify the issue what is there to be "more understanding" about? Personally I think you must be on the payroll.

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