Hyatt Regency Center - Disrespectful/Unattentive Guest Services Personnel @ Check-In
CHICAGO, ILLINOIS -- I had made reservations prior to arrival at the hotel (Hyatt Regency Center). As I arrived at the hotel, I asked a valet for directions to guest services. The valet was very helpful. As I approached the guest services desk, I was just stared at briefly by three reservationist assisting guests ahead of me. A few minutes later all guests were completed with reservations and walking away from area.
I stood waiting for someone to assist me. I stood waiting as each of the three reservationist never looked up to assist me. I finally got their attention by saying, "excuse me can one of you assist me, please?" The middle reservationist asked the reservationist to his right, "could you please help him please." Not using the term, " I'm sorry sir, sorry for the inconvience, how can I help you? No apology, NOTHING IN CORRECTIVE MANNERISM/PROFESSIONAL COURTESY. My room 1523 had a bed that was squeaky. It was late when I arrived at the hotel. I wasn't in a mood for debating. I just wanted to go to my room. I've never been treated so rude.