Priceline Is Fraudulent
Travel Packages - Complaint
CAMARILLO, CALIFORNIA -- I booked a package travel itinerary through Priceline that included hotel, car & flight. I wanted to see if an individualized plan would make more sense, but before doing so, I checked with their customer service representative who informed me that in order to hold the package, I should book both plans as each could be cancelled by 11pm the next evening. So booked both plans but immediately learned from customer service that I COULD NOT cancel either plan due to the special prices of each.
I kept the package deal, and then after my trip disputed the individualized plan that also included flight, hotel & car. I notified my credit card company regarding the charges and they reversed these fees. Then suddenly, Priceline submits another charge for a separate flight, which had been cancelled. I am in the process of also disputing this charge.
I will NEVER do business with PRICELINE again. They are completely fraudulent!