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Century Link - No Land Line Service for Days Now

Complaint
Review by dawnraeday on 2012-08-26
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
PHOENIX, ARIZONA -- Our landline has given us trouble for a long time and has never really been fixed properly. When it rains and our phone service goes out, we get a knock on our door from the police responding to a 911 call that was to come from our phone.

The phone box is not in our yard. The neigbor behind us has it, and there has been a utility shed built around it so there is no access unles by some miracle the people are home. With many of these homes being rentals, we have no idea who lives there.

Centurly link has NOT given us any feed back as to when and how this problem will be fixed, and fixed right.
Comments:1 Replies - Latest reply on 2012-08-27
Posted by CenturyLinkHelp on 2012-08-27:
Hello dawnraeday, this is B with the CenturyLink Help Team. That is definitely an odd situation, but I'll be happy to help out however I can. Send me your information via this webform, and I'll see what we can do to resolve this for you: http://bit.ly/IArNlt

Thanks,
B
CenturyLink Help Team

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